FAQS

When and how will my order ship?

Please allow at least 1-2 business days for delivery. All orders are processed within 1 business day and are shipped via a local courier at AED25 per gift box. We do not deliver on Fridays and public holidays. While we can't guarantee delivery on a specific day, you are welcome to email us at info@postyourgift.com with your order number and the day you'd like it delivered by and we'll do our best to make it happen! Currently we only ship within the UAE.


What if I need to order a larger quantity of boxes?

For larger quantity of boxes, we recommend that you contact us at info@postyourgift.com for a custom shipping quote. For orders shipped to the same address, a fee of AED25 will apply for the first box, additional boxes will be charged at AED2 per kg. Rates are charged on actual volumetric or weight, whichever one is higher. Boxes being shipped to different addresses will have to be processed as individual orders and a shipping fee of AED25 will apply per box. 


How will you package my gifts?

All our gifts are packaged in high quality gift boxes of your choice. We have five different box colours to choose from: white, black, blush, blue and cardboard. All boxes come in one size, 33cm x 24cm x 12cm. We also offer the option of a personal note, if you prefer to write your own message, please select the blank card with your gift.


Do you offer wedding favours and bridal party gifts?

Congrats! Yes we do. Whether you want to show your bridesmaids and groomsmen how much you appreciate them, or express your gratitude to your guests, Post Your Gift is here to assist .Choose from one of our carefully curated gift boxes or get in touch to discuss our more bespoke options. We’re happy to help you with your creation!


Do you offer bespoke corporate gifts?

Yes we do. Whether you want to show appreciation to your employees or are looking for a special gift for your clients, Post Your Gift makes an inspired choice for your corporate gifting needs. Our service allows us to design and create a gift unique to you and your company, select products from our unique inventory or work with us to create branded gifts suited to your corporate identity. All gifts come beautifully wrapped in one of our signature boxes; or alternatively, we can create bespoke packaging suited to your company and branding.We welcome the opportunity to discuss your individual business requirements and ideas, please do not hesitate to contact us.


What is your return policy? 

All of our products are hand selected and packaged with love. We make sure all gifts arrive just as pretty as they left us. All sales are final, and we do not accept returns, exchanges or cancellations once the order has been placed. If items have been damaged in transit, please let us know immediately at info@postyourgift.com